FAQ's

At Aimée, every piece is curated with intention and care. Because our inventory is one of a kind, we prefer clarity and conversation over assumptions.

Below are a few things that may help — and we’re always happy to assist personally if you need more detail.

Every piece at Aimée is carefully curated and independently authenticated through our established process.

We stand by the authenticity of everything we offer. If you’d like to understand more about how we authenticate pieces, you can read about our process here.

Vintage and pre-loved pieces carry a history, and most show gentle signs of life consistent with their age.

We share clear condition notes and detailed images for every item. If you’d like help interpreting these or understanding what to expect in real terms, we’re happy to walk you through it.

Ask us on WhatsApp

Every piece is one of a kind, and details can vary.

We provide measurements and key information for each item, but if you’re unsure whether a piece is right for you, we’d much rather help you decide than leave you guessing.

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If you’re in Delhi, there are two ways to experience pieces before purchasing:

At-home try-on
We can bring a curated selection to you, allowing you to see details up close and decide at your own pace.

Studio visit
You may also visit our private studio by appointment. We prepare the pieces you’re interested in and host you for a relaxed, one-on-one viewing.

Both options are appointment-only and subject to availability.

Get in touch to arrange a visit

All orders are shipped within 48 hours of confirmation, excluding weekends and public holidays.

We ship across India, and tracking details are shared once your order is dispatched. Delivery timelines may vary based on location and courier partner.

Read more about shipping here.

We offer a 7-day return window from the date of delivery for eligible items.

Because our pieces are one of a kind, returns are subject to inspection and a restocking fee.

Full details are outlined in our returns policy.

Some decisions are easier with a conversation.

If you’d like help understanding a piece, seeing details more closely, or simply talking it through before you decide, we’re always happy to help personally.

Speak with us on WhatsApp