FAQ's
We want choosing pre-loved to feel easy, transparent and calm.
Authenticity & Trust
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Every piece is carefully curated and authenticity checked. If you’d like details about a specific item or our process, we’re happy to explain personally.
→ Learn more about our authentication process
Condition & Wear
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Vintage pieces carry a history, and most show gentle signs of life consistent with their age. We share clear condition notes and detailed images for every item, and we’re always happy to talk you through what to expect.
Fit & Sizing
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Every piece is one of a kind, and details can vary. We share measurements and key information for each item, but if you’re unsure whether something is right for you, we’d much rather help you decide than leave you guessing.
Can I see the pieces in person?
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Yes — we’d love that.
If you’re in Delhi, there are two ways to experience pieces before purchasing:
At-home try-on
We bring a curated selection to you, much like a private trunk show. You can take your time, see the details up close, and decide in your own space.
Studio visit
You can also visit our private studio in Delhi. We prepare the pieces you’re interested in and host you for a relaxed, one-on-one appointment.
Both options are appointment-only and subject to availability.
Get in touch with us to arrange what works best for you.
Return & Refund Policy
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We offer a 7-day return window from the date of delivery for eligible items.
For full details on eligibility, restocking fees, and the return process, read more about our returns policy here.
Still unsure?
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Some decisions are easier with a conversation.
